Business, Management, Marketing, and Related Support Services
Online Customer Service Management programs
A program that prepares individuals to supervise and monitor customer service performance and manage frontline customer support services, call centers/help desks, and customer relations. Includes instruction in customer behavior, specialized information technology and systems management, developing and using customer service databases, user surveys and other feedback mechanisms, strategic and performance planning and analysis, operations management, personnel supervision, and communications and marketing skills.
CIP code 52.0207
24 schools offer this program online.
Associate's degree · Certificate (under 1 year)
Bachelor's degree
Bachelor's degree
Certificate (under 1 year)
Bachelor's degree
Bachelor's degree
Certificate (under 12 weeks) · Certificate (under 1 year)
Certificate (under 1 year)
Master's degree
Certificate (under 1 year)
Certificate (under 12 weeks) · Certificate (under 1 year)
Certificate (under 1 year)
Associate's degree
Certificate (under 1 year)
Associate's degree · Certificate (1–2 years)
Certificate (under 1 year)
Northland Community and Technical College
Thief River Falls, MN
Certificate (under 1 year)
Certificate (1–2 years) · Certificate (under 1 year)
Certificate (under 1 year)
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree
Bachelor's degree